Technical Support

The technical support position involves processing of requests for the Online Policy Groups's free Internet services, such as email accounts, email lists, website hosting, and domain registrations. Some technical support staff also focus on technical consulting, educational training, and refurbishing of donated computer equipment. We use the Request Tracker (RT) application to track progress on task resolution. We provide certifications at three levels for each task activity.

Experience with word processing, email, and web browsing required. Experience with Request Tracker or another task tracking system preferred.

This position is a great way to learn more about technology or to apply your existing skills for a worthy cause which produces direct results in the communities we serve.

Please fill out a form to apply as a volunteer or intern.

Thanks for your interest!

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