Research: Online Service Provider Assessment Project: Methodology: Email
Email testing consists of testing individual emails and email lists.
Individual Emails
Test out email to and from the various email accounts created at various access levels
on the service and with filtering on or off. Then test email to and from email addresses
outside the service. For all of these email types that function, test the category G,
category H, category I, and category J word lists, from
Appendix D: Word Lists, in emails for the various
access levels and internal versus external email.
Email Lists
At each of the various access levels, subscribe to a list of category D, category E, and
category F email lists to see what email gets filtered. The email list categories and a
detailed methodology are in
Appendix C: Email Lists.
Revision 1.000 of July 28, 2000
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